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We recognize the importance of protecting your personal information and are committed to dealing with it responsibly and in accordance with European Regulation UE 2016/679 on data protection.

This privacy policy describes the general practices that apply to the personal data we collect and use.

About us

The person in charge of processing your data is Teknokroma Analytica S.A., located in Camí de Can Calders, 14 - 08173 of Sant Cugat del Vallés, Barcelona - Spain. Telephone: 0034 936 748 800 and email: Delegate of Data Protection:

The web pages to which this privacy policy refers are:

Why and how we collect and use your personal information

We can collect your personal data for different purposes, such as:

Access and use of TEKNOKROMA websites
When entering one of our websites, or using one of our online services, we will record the necessary information to provide you access, for the operation of the website or for our compliance with the legal and security requirements in relation to the operation of our site. web, such as passwords, IP addresses and browser settings. We also collect information about your activities during your visit in order to personalize your experience on the website, such as registering your preferences and parameters, and in order to collect statistics that help us improve and further develop our websites, products and services.

Respond to your request for information, make a purchase or request help
When you contact us in connection with a request for information, to place a product order, or to provide the requested assistance, we will collect the necessary information to fulfill your request, grant you access to the product, provide support and be able to contact you. For example, we collect your name and contact information, details about your order, as well as the processing, delivery and billing of your order, which may include information on customer satisfaction surveys. We keep this information for accounting, fiscal and administrative purposes, to defend our rights and in connection with the relationship maintained between both parties.

Marketing and publicity
Most of the information we collect about you comes from purchases made to our company. When you register to interact on the website, we can collect information in relation to the activity of the company, and the sector. We combine the personal information we collect to develop general analysis and business intelligence for the conduct of our business or for commercial purposes. You can choose to receive information about our products and services by email. You can always choose to stop receiving personalized communication by sending an email to or by following the "unsubscribe" link included in each electronic communication received. Or using the rights that assist you, expressed below.

Sharing of personal information

We do not share your personal data with third parties, except in those cases in which a legal obligation occurs, or that such communication is made to public administration in relation to judicial processes, court orders or legal proceedings. We may also share your personal information to protect the rights and intellectual and industrial property of the company, provided we have a reasonable basis to believe that such rights or property may be affected.

International transfers

TEKNOKROMA hires its virtual infrastructure according to a model of "cloud computing" through third parties.

Possibility of making the payment by Pay-pal

Security and accuracy of information

We want to protect your personal data and preserve its accuracy. The company implements reasonable legal, organizational and technical security measures to help us protect your personal information from unauthorized access, use and disclosure. For example, we encrypt certain personal information, such as credit card information, when we transmit it over the Internet. In addition, we require our suppliers to protect such information from unauthorized access, use and disclosure.

Period of conservation

We will not keep your data for a period longer than necessary to meet the purposes for which they were collected, compliance with legal and regulatory obligations, the treatment of litigation and the exercise or defense of claims.

How to contact us

If you have any questions related to this Privacy Policy, please contact us through our Data Protection Delegate by email at or by post at Camí de Can Calders, 14 - 08173 of Sant Cugat del Vallés, Barcelona - Spain to the attention of the Delegate of Data Protection.

Your rights

Whenever you wish, you can request access to your data, correct those that are not correct or should be updated or delete your personal information. When the processing of your personal data is subject to our legitimate interests, such as direct marketing, you have the right to object to the treatment for reasons related to your specific situation. You also have the right to request the portability of your personal information and the limitation of the treatment of it.

Changes in our Privacy Statements

With the intention of establishing policies of continuous improvement, we may update this Privacy Policy. We recommend that you check it periodically.